*Please note that if you are in a rush please leave a message through our call centre by pressing “1” and ask for a manager to return your call, and let us know if it is urgent.
If you are a GP in our local area you may like to fax the mental health referral letter (under the better access initiative) to (07) 3420 5824.
The Department of Health provides details through this link which explains about referring to psychologists under Medicare. The following information can be found in the article on the Better Access Initiative:
- A maximum limit of 6 sessions permitted in the initial referral (See Step 2 & 3 in the article). Up to 10 in a calendar year. If no number is specified than it is assumed to be a referral for 6 sessions.
- After the first 6 sessions, the GP can consent to a further 4 sessions if needed.
- The GP Medicare item numbers are MBS items 2700, 2701, 2715, 2717; Psychiatry MBS item 291, 104, 109, 293, 370; Paediatrician MBS numbers 104, 109, 110, 133.
- Psychologists do not need the mental health plan, unless the client consents to its release.
- Psychologists require a referral letter like the one you send to a psychiatrist, and Medicare requires that you bill the psychology mental health plan number for your consultation. Please state the number of sessions that you wish us to provide to your client as this is a Medicare requirement.
- Search the MBS online for more information
Please note: If your client requires bulk billing then some psychologists provide bulk billing some of the time and it depends if the reason for referral is in line with the psychologist’s range of expertise. Our website lists psychologists that are open to taking bulk billing referrals this week. Please ensure that your client books the appointment quickly as psychologists do not offer this for more than a few weeks at a time. Often psychologists offer bulk billing after returning from extended leave, if the psychologist is new to the practice or if they are increasing their hours. Once the psychologist’s hours are filled the usual fee of $180 – 220 will apply.
If you are a Psychiatrist or Medical Specialist you may like to speak to our clinic managers Laura or Katalin about the process with referrals and who might be best or available. From time to time psychologists may take leave and we try to match the availability of the psychologist to new referrals with special needs or that are related to high risk events. You may also fax through referrals and a qualified person will review the referral and work out the best process for the client to find a psychologist. Our referrals are managed by tertiary qualified managers with postgraduate training in either psychology.
We encourage new clients use our Free Emotional Health Check Up as a way of learning about the clinic, costs and “who” might be best for them. This helps with empowering clients with options. We have more than 60 psychologists across Vision Psychology and M1 Psychology, so this helps with the process of picking the right person.
We also provide counselling for many services that are more suited to private health such as couples counselling, career guidance and business coaching.
Our Fax is (07) 3420 5824
We hope you enjoy using our 7 Day a week, open 12 hours a day psychology and counselling centre. Our sister clinic M1 Psychology at Loganholme is now open.